ANDREA ROSSANO
Salesforce Admin & Consultant
Training Content Developer
Business Strategy Analyst
Web Dev & Customer Support
Business Analyst

For Business Analysts professionals with extensive knowledge of Salesforce best practices and proficient in planning discovery activities, mapping and understanding business needs & processes, eliciting requirements, writing user stories, user acceptance testing, and workshops. This is a project-based business improvement role, which ultimately guide collaboration between business stakeholders, acting as a liaison between business and development teams, and understand the implications of various software development lifecycle methodologies. They play a pivotal role in producing data-driven solutions, like interpreters, aiming to support the implementation of tailored Salesforce solutions to improve companies' business practices and value.
Relevant resources for practicing: